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Membership Points
Learn how to earn, claim, and use your StriveX membership points.
Earning Points
You’ll earn 1 point for every £1 spent on eligible products purchased directly from StriveX websites.
For shuttlecocks, points are awarded at a reduced rate: 1 point for every £5 spent.
Points are calculated on the net order value (excluding taxes, delivery charges, and discounts).
Points are awarded per order, not cumulatively e.g., two separate orders of £25 and £45 will earn 20 and 40 points respectively.
Points are rounded down to the nearest 1 e.g., £30.9 = 30 points.
Referral Points
Earn 5 points when your referral places a first order of at least £50.
A maximum of 10 referral rewards per year.
Orders with matching delivery and billing details as the referrer will not qualify for referral points (to prevent self-referrals).
App Referral Points
Earn 2 points when a referral downloads the StriveX App and uses it for 60 days.
Max 10 app referral rewards per year.
Gift Cards
Points are awarded only when the gift card is redeemed, not at the time of purchase.
Promotions & Bonuses
Double points may be offered on selected promotional products or events.
Additional bonus points may be awarded at the discretion of StriveX to brand ambassadors or community supporters.
Points Validity & Expiry
Points expire 12 months after being credited.
You will receive a reminder before expiry.
If expired points cause your total to drop below your current tier threshold, a 30-day grace period will apply before your membership is downgraded.
Order Changes & Refunds
If an order is cancelled or refunded (fully or partially), points will be reversed accordingly.
Transferring Points
Vouchers can be gifted before redemption.
Once redeemed, points are non-transferable and non-refundable.
Voucher Security & Redemption
Vouchers can only be redeemed via the StriveX Badminton App.
Each voucher includes a unique number and scratch-off PIN.
Incorrect PIN entry three times will lock the voucher.
StriveX is not responsible for lost, stolen, or misused vouchers.
Fraud Prevention
Accounts flagged for abuse (e.g., fake referrals, multiple accounts) may be suspended or permanently banned.
StriveX reserves the right to review and adjust point totals if misuse or error is identified.
General
Membership points hold no cash value.
StriveX reserves the right to change or discontinue the membership points programme with prior notice.
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