Membership Points
Learn how to earn, claim, and use your StriveX membership points.
Earning Points
- Youโll earn 1 point for every ยฃ1 spent on eligible products purchased directly from StriveX websites.
- For shuttlecocks, points are awarded at a reduced rate: 1 point for every ยฃ5 spent.
- Points are calculated on the net order value (excluding taxes, delivery charges, and discounts).
- Points are awarded per order, not cumulatively e.g., two separate orders of ยฃ25 and ยฃ45 will earn 20 and 40 points respectively.
- Points are rounded down to the nearest 1 e.g., ยฃ30.9 = 30 points.
Referral Points
- Earn 5 points when your referral places a first order of at least ยฃ50.
- A maximum of 10 referral rewards per year.
- Orders with matching delivery and billing details as the referrer will not qualify for referral points (to prevent self-referrals).
App Referral Points
- Earn 2 points when a referral downloads the StriveX App and uses it for 60 days.
- Max 10 app referral rewards per year.
Gift Cards
- Points are awarded only when the gift card is redeemed, not at the time of purchase.
Promotions & Bonuses
- Double points may be offered on selected promotional products or events.
- Additional bonus points may be awarded at the discretion of StriveX to brand ambassadors or community supporters.
Points Validity & Expiry
- Points expire 12 months after being credited.
- You will receive a reminder before expiry.
- If expired points cause your total to drop below your current tier threshold, a 30-day grace period will apply before your membership is downgraded.
Order Changes & Refunds
- If an order is cancelled or refunded (fully or partially), points will be reversed accordingly.
Transferring Points
- Vouchers can be gifted before redemption.
- Once redeemed, points are non-transferable and non-refundable.
Voucher Security & Redemption
- Vouchers can only be redeemed via the StriveX Badminton App.
- Each voucher includes a unique number and scratch-off PIN.
- Incorrect PIN entry three times will lock the voucher.
- StriveX is not responsible for lost, stolen, or misused vouchers.
Fraud Prevention
- Accounts flagged for abuse (e.g., fake referrals, multiple accounts) may be suspended or permanently banned.
- StriveX reserves the right to review and adjust point totals if misuse or error is identified.
General
- Membership points hold no cash value.
- StriveX reserves the right to change or discontinue the membership points programme with prior notice.
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